Claims
Our Claims Management team handles claims adjudication and investigation, payment processing, reserves management, inquiries from claimants, and various claims analysis and statistical reports. They follow a claims philosophy based on the ideals of the International Claims Association and ensure every customer receives courteous and fair treatment, equitable settlement of all claims, and prompt payment of all just claims.
We are one of the industry’s leaders in cost containment and offer the following services:
- Real-time repricing reports using a proprietary risk management system.
- Repricing invoices through our preferred provider organization network.
- Detailed invoice and file audits on large hospital bills.
- Recoveries from subrogation using an experienced legal team.
- Co-ordination of benefits and recoveries from Government Health Insurance Plan.
Our operations are supported and enhanced by sophisticated computer systems and proprietary software specifically designed to handle the complexities of the travel insurance business.
