Wellchosen

With over 60 years experience in the insurance industry and over 200 employees and some 3,700 clients, TIC Travel Insurance Coordinators Ltd. is one of the largest travel insurers in Canada. In fact, travel insurance is everything we do. It’s our core competency.

Many organizations offer travel insurance to their customers almost as an afterthought. Their main focus of business is elsewhere and their travel assistance departments are often outsourced to third-party companies.
We do things the right way and we have an 88 per cent overall customer satisfaction rating to prove it.
We provide a wide variety of products and services to match your customers’ travel needs and risk levels. Travellers receive second-to-none service from well-trained, in-house multi-lingual professionals.

Because we do everything in-house, we’re in a position to be much more responsive to your customers and your business needs. This allows us greater control over the quality of our service and more flexibility in the value added services we provide:

• Innovative products, suitable for the right target market. Our underwriting and product development departments enhance products, interpret policies and assess medically underwritten applications. Our market researcher and product development teams work hand-in-hand to utilize current and historical market research to develop the best possible product offerings and periodical revenue and profitability analyses.
• Income generated by travel insurance. An in-house marketing team supports a nationwide sales staff in promoting travel insurance, offering training and providing solutions to both agents and customers.
• Solid cost containment – arguably the most important element. Our claims and cost containment areas work closely with our provider network to ensure your customers are provided proper care at reasonable and customary rates. Our experience in this field means we are just as successful at managing expenses with out-of-network providers, evidence by our industry leading cost containment figures – over 40%!

In short, we do everything we can to help you grow your business by providing innovative travel insurance with superior service.